Agree the activity first
Community growing, orchard care, learning sessions and visits follow the published arrangements for the particular site. Check the organiser, location, opening times, access requirements and booking details before attending. A website illustration, enquiry or plant purchase does not grant permission to enter a site.
Site-specific information explains eligibility, any charges, supervision, tools, accessibility, weather arrangements and cancellation terms before you commit. A volunteering enquiry is not an appointment; a land suggestion is not a lease or an authority to use the land.
Taking part with care
Treat people, animals, plants and equipment respectfully. Follow the organiser’s safety instructions, use only tools you are authorised and able to use, and report hazards, injuries or concerns promptly. Do not bring chemicals, plants or materials onto a site without agreement where they could affect safety or biosecurity.
We can pause an unsafe activity or ask someone to stop harmful or abusive behaviour. Decisions are proportionate and do not remove contractual rights or the organiser’s own legal duties. Risk assessments, appropriate supervision and site arrangements are the responsibility of the relevant organiser.
Children and accessibility
Children attend under the supervision and safeguarding arrangements agreed for the activity. We state any age limits, required adult involvement and permissions in the activity information. We do not treat general website use as parental consent.
Please tell the organiser privately about adjustments that would help you take part. We discuss reasonable adjustments and relevant access information without requiring unnecessary medical details or promising that every site has identical facilities.
Volunteering and contributions
A volunteer role sets out agreed tasks, supervision, time commitments, expenses and any checks appropriate to the role. Do not assume a paid position, entitlement to expenses or a right to act on our behalf unless agreed. The actual arrangement and applicable law determine employment rights; a label cannot remove them.
Share only material you have the right to share. We seek appropriate permission for identifiable photographs and stories; taking part is not a blanket licence to use your image or disclose your personal information.
Weather, changes and complaints
We may change or pause activities for unsafe weather, biosecurity or other genuine operational reasons. We tell affected participants as reasonably practicable and honour the applicable booking and refund rights. Paid activities are also covered by Sales & Returns.
Raise site concerns with the responsible organiser. For a concern involving us, contact help@snuffleruff.com, or legal@snuffleruff.com for a formal policy question. Nothing on this page excludes liability for negligence causing death or personal injury or any other liability that cannot lawfully be excluded.
